Instant refunds and exchanges for your ecommerce

Turn your returns and exchanges into a sales lever and reduce risk at the same time

Refund in just 6 seconds

Stop thinking about CACs and build customer loyalty thanks to instant reimbursement.

Flexibility for your customers

Reduce your return rate with store credit and instant exchanges.

Your returns, no risk for you

With our data model we analyse and check every request. And in case of fraud, we take care of it, so you don't have to worry about anything.

Benefits for:

We adapt to your needs

According to your preferences and objectives, we adjust our solution so that you can offer the best returns and exchanges process.

Memorable after-sales experience

We can't stop you from having returns or exchanges, but we can help you make sure your customers have an exceptional experience and come back to buy from you.

All the security for your returns.

Our process has all the necessary measures and actions in place to ensure that the person making the return or exchange is who they say they are.

Customised portal to fit your brand

Our solution fits your image as much as you want to make your returns portal look and feel like the rest of your eCommerce.

We make it easy with our integration

We work with a number of partners to make it easy to get Reveni up and running in your shop as quickly and easily as possible.

We're here for you

You can count on our support team to help you with whatever you need. Whenever you need it.

Your money back in seconds

By selecting the instant refund you receive your money back in just 6 seconds.

Instant size exchange

Everyone can make mistakes and instant exchange is the best option for your customer to choose without fear.

More satisfaction. More recurrence.

We eliminate the friction that is generated in return processes where money is the last thing the customer receives

We are here to help.

Should you have any questions, our support team will help you with anything you need.

We work hand in hand with the best partners to offer you the best experience.

We seamlessly integrate with the main providers in the industry so that your returns and exchanges become opportunities. It's that easy.

Discover

Success stories

“Thanks to Reveni and its instant refund option, we have greatly simplified our domestic and international returns process.”

Nico

Ecommerce Manager, Edmmond Studios.
“With Reveni we have been able to transform a bad experience such as returns into an exceptional experience, having much more satisfied customers that we have managed to build loyalty.”

Jorge Vidri

Co-founder, Pompeii Brand.
+87%
Repurchase rate
“The onboarding process with Reveni has been very quick and easy; in less than a week we started offering instant returns and exchanges to our customers.”

Maria

Founder, Bruna

FAQs

What is Reveni?

Reveni is a solution that helps ecommerce companies offer an exceptional experience in their returns and exchanges process thanks to instant refunds and exchanges.

How quickly can I activate Reveni?

The activation process is simple and quick, so you can start offering flexible returns and exchanges to your customers in just a few hours.

How long does it take for a customer to receive their refund?

If they choose the instant refund option, the customer will have their money back in as little as 6 seconds.

Can I tailor the returns portal to my brand?

Yes, you can customise various aspects to offer a look and feel totally in line with your brand image.

Let's talk!